IRS Resolution Services
Whatever your IRS situation, we have the expertise and authority to resolve it.
Tax Notice Resolution
We decode IRS letters, respond on your behalf, and resolve issues quickly.
Audit Representation
Full audit defense — we handle all IRS communication and meetings for you.
Penalty Abatement
Request removal of penalties for reasonable cause, first-time abatement, and more.
Installment Agreements
Negotiate affordable monthly payment plans for outstanding tax debt.
Levy & Lien Release
Stop wage garnishments, bank levies, and property liens.
Offer in Compromise
Settle tax debt for less than the full amount owed when qualifying.
Unfiled Tax Returns
Prepare and file multiple years of delinquent returns to get compliant.
Tax Court Representation
Representation in U.S. Tax Court disputes and appeals.
How Our IRS Resolution Process Works
When you bring an IRS problem to Federal Direct, you're not handling it alone anymore. As an IRS Enrolled Agent, Jerald D'Souza is federally licensed to speak to the IRS on your behalf — so the phone calls, letters, and deadlines become our job, not yours. Here's how a typical case moves forward:
- Review your notice. You send us the IRS letter you received. We read it carefully, explain in plain English exactly what the IRS is saying, and identify the real deadline you're working against.
- Pull the full picture. We look at the tax years involved, request your IRS account transcripts when needed, and confirm whether the IRS is correct — notices are wrong more often than people expect.
- Build your response. We prepare the correct reply, amended return, penalty abatement request, or payment proposal, and we file it with the right IRS unit.
- Represent you through resolution. We handle the back-and-forth with the IRS until the matter is closed, and we keep you updated at every step.
Frequently Asked Questions
What is an Enrolled Agent, and why does it matter for IRS problems?
An Enrolled Agent (EA) is a tax professional licensed directly by the U.S. Department of the Treasury. It is the highest credential the IRS awards, and it gives the holder unlimited rights to represent taxpayers before the IRS in all 50 states. That means an EA can speak and act for you in audits, notices, appeals, and collection matters.
I got an IRS notice but I'm afraid to open it. What should I do?
Open it — but don't act alone. Most IRS notices have a response deadline, and ignoring a letter almost always makes the situation worse and more expensive. Note the deadline, gather any related documents, and contact us right away. Many notices can be resolved with a single correct response.
What's the difference between a CP2000, a CP14, and a CP504 notice?
A CP2000 says the income reported on your return doesn't match what the IRS received from employers or banks. A CP14 is a bill for a balance the IRS believes you owe. A CP504 is a more urgent notice warning that the IRS intends to levy. Each one calls for a different, deadline-sensitive response — which is exactly what we handle.
Can you really settle my tax debt for less than I owe?
Sometimes — through a program called an Offer in Compromise. Not everyone qualifies; the IRS looks closely at your income, expenses, assets, and ability to pay. We review your situation honestly and tell you whether an Offer in Compromise, an installment agreement, or another option is the realistic path.
The IRS is garnishing my wages / levying my bank account. Can this be stopped?
This is urgent, and it can often be addressed quickly. Contact us immediately — we work to stop or release wage garnishments, bank levies, and property liens, and time-sensitive cases get priority scheduling.